How can we help you?

You can make a booking through our website, by phone, or by email. Our online booking system is available 24/7 and provides instant confirmation. For hourly service, you can also submit a request through our booking form.

We recommend booking at least 24 hours in advance to ensure the best availability. For airport transfers, we recommend booking at least 2-3 hours before your flight.

We accept Stripe payments exclusively. This is a 100% secure payment method where we do not store your credit card information. All payments are processed through secure SSL encryption.

Yes, absolutely secure! We use Stripe as our payment processor, which offers the highest security standards. Your credit card information is never stored on our servers. All transactions are protected by SSL encryption.

Don't worry! We monitor all flights with our Flight Monitoring System and automatically adjust our pickup times. There are no additional charges for flight delays. For longer delays, you can contact us by phone, email, or WhatsApp to reschedule your reservation.

Yes, all our drivers are professionally trained, licensed, and have extensive experience in luxury transportation service. They speak both German and English and provide the highest service standards.

We have a fleet of Mercedes E-Class, S-Class, and Vans. All vehicles are luxuriously equipped and offer the highest comfort for your journey.

Yes, we offer both child seats and baby seats free of charge. These can be requested during booking and are completely free.

Yes, we offer hourly service for city tours, business meetings, or special occasions. For hourly service, there is a limit of 20 km per hour. For example: For 3 hours, a maximum of 60 km is included.

We offer transfer services from Zurich to all of Switzerland and Europe. Our service includes airport transfers, city rides, and cross-border travel.

Our Mercedes vehicles offer sufficient space for luggage. E-Class and S-Class can accommodate up to 3 large suitcases, while our vans provide more space for additional luggage. For special requirements, please contact us before booking.

Yes, we offer various special services: Meet & Greet service at the airport, WiFi in all vehicles, complimentary drinks, newspapers and magazines. For special requests, please don't hesitate to contact us.

Our prices are based on distance, vehicle type, and service type. All prices are transparent and include all fees. For hourly service, special rates apply with 20 km per hour included.

Yes, for rides between 00:00 and 06:00, a night surcharge applies. This amounts to 5% on the regular price. All surcharges are displayed transparently before booking.

Yes, cancellations are free up to 24 hours before the scheduled ride. For cancellations, please contact us by phone, WhatsApp, or email at [email protected].

Cancellations within 24 hours of the ride may incur fees. We recommend contacting us as early as possible to enable free cancellation.

You can reach us by phone, WhatsApp, or email at [email protected]. Our customer service is here to answer all your questions.

Yes, we specialize in business transfers and offer professional services for business travelers. Our drivers are punctual and discreet.

Yes, we offer special services for events, weddings, and special occasions. Our luxurious vehicles are perfect for unforgettable moments. Contact us for customized offers.

Yes, some of our van vehicles are equipped for wheelchair access. Please let us know during booking if you have special requirements so we can provide the appropriate vehicle for you.